Shipping & Returns

Shipping & Returns

Shipping

  • Orders ship within 1–2 business days from our US warehouse.
  • Standard delivery: 3–5 business days with tracking emailed at shipment.
  • Free shipping on all 2-pack and 3-pack orders.

90-day “Feel Relief or It’s Free” guarantee

Try First Sign for up to 90 days. If you don’t feel relief, email support@firstsign.co with your order number and we’ll refund you — no return shipping, no forms. Keep the sticks.

  1. Email support@firstsign.co with your order number, subject “Guarantee claim”.
  2. We confirm and issue your refund within 3 business days.
  3. Refunds go to your original payment method (5–10 business days to appear).

Limit one guarantee claim per household.