Frequently Asked Questions

F.A.Q’s

Where do you ship to?

We offer worldwide shipping! Please check our shipping policy for shipping times.

Can I return my order?

All returns must be postmarked within fourteen (14) days of the delivery. All returned items must be in new and unused condition, in the original packaging.

Contact hey@voirelle.com to initiate your return.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience seamless. This includes major credit cards such as Visa, MasterCard, and American Express. We also support payments through PayPal, Apple Pay, and Google Pay. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.

Do I have to pay import duties and tax?

No, you do not have to pay any import duties and tax. We aim to provide a hassle-free shopping experience, so the price you see is the price you pay. There are no hidden fees or additional charges at delivery. This ensures that you can enjoy our products without worrying about extra costs.